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Enterprise RAG · Knowledge Graph

Knowledge Assistants with Graph RAG: Answers from Your Company Knowledge

Your knowledge lives in manuals, SharePoint, ERP systems and the heads of experienced staff. We build assistants that search this knowledge reliably, back every answer with a source and – thanks to knowledge graphs – understand connections across documents.

  • Every answer with source and passage
  • Graph RAG for interconnected knowledge
  • Measured answer quality before go-live

Sound familiar?

  1. 01 Knowledge is scattered
    “I know it's written down somewhere. I just can't find it.”

    Information sits in file shares, SharePoint, tickets and PDFs. Searching costs your team time every day.

    Our answer

    An assistant that searches every source and shows exactly where the answer is.

  2. 02 Chatbots make things up
    “The chatbot sounded convincing – and was wrong.”

    Without a solid connection to your sources, language models produce answers that sound plausible but are wrong.

    Our answer

    Answers only from your documents, with sources – and an honest “I don't know” when nothing fits.

  3. 03 Basic RAG hits its limits
    “Simple questions work. Once it gets complex, half the answer is missing.”

    Questions that connect knowledge from several documents often get incomplete answers from a basic RAG system.

    Our answer

    Graph RAG connects knowledge across documents for complete answers.

What you get

01

Connected sources

SharePoint, Confluence, file shares, PDFs, ERP and CRM data – continuously synced so answers stay current.

02

Answers with citations

Every answer points to the document and passage. Your team can verify any statement in one click.

03

Knowledge graph for connections

Where domain knowledge is highly connected – products, standards, contracts – we model relationships as a graph so complex questions get complete answers.

04

Role-based access

The assistant only answers with what the person asking is allowed to know – integrated with Microsoft Entra ID.

05

Evaluation & monitoring

We measure correctness, completeness and relevance with test questions – before go-live and continuously in production. Also for systems we didn't build.

06

Part of everyday work

As a web app, inside Microsoft Teams or via API in your existing applications.

Typical use cases

  • Technical support with manuals and service history
  • Contract and policy questions for legal, HR and compliance
  • Product and standards knowledge for sales and engineering
  • Onboarding new employees with the knowledge of experienced colleagues
Article: Graph RAG in practice

How we work

  1. 0130 min · free

    Discovery call

    We clarify the questions to answer, your data sources and security requirements.

  2. 021–2 weeks

    Data review & architecture

    We review your data and decide together whether classic RAG is enough or a knowledge graph is needed.

  3. 032–4 weeks

    Prototype on your data

    A working assistant on real documents, tested with questions from your team.

  4. 04ongoing

    Production

    Rollout, additional sources and continuous monitoring of answer quality.

Put your company knowledge to work

We assess with you whether a knowledge assistant fits your data – and how to measure its quality.Book a free call

Frequently asked questions

What is the difference between RAG and Graph RAG?

RAG retrieves relevant passages and lets the language model answer from them. Graph RAG adds a network of concepts and relationships, which helps with questions whose answer is spread across several documents.

Do we need a knowledge graph?

Not necessarily. Classic RAG is enough for many use cases. We decide based on your data and questions – not on trends.

How do you prevent wrong answers?

With clean source integration, citations in every answer and systematic evaluation using test questions. If the assistant finds no basis for an answer, it says so.

Where is our data stored?

In Swiss data centres or in your own infrastructure. Your data is never used to train public models.

Put your company knowledge to work

We assess with you whether a knowledge assistant fits your data – and how to measure its quality.

Talk directly with the people who will build your solution.info@swai-solutions.ch Zurich, Switzerland · Wiedingstrasse 97

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Topic Knowledge assistant / Graph RAG

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